Breezi – Privacy Policy

Effective Date: 3rd February 2025

Last Updated: 3rd February 2025

Welcome to Breezi, an AI-driven mental health app designed to provide personalised support through AI-powered insights. Your privacy is extremely important to us. This Privacy Policy explains how Talk to Breezi LTD ("Breezi", "we", "our", or "us") collects, uses, stores, and protects your personal data when you use our app and services.

By using Breezi, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please stop using Breezi immediately.

1. Information We Collect

1.1 Personal Data

When you create an account and use Breezi, we may collect the following personal information:

• Name
• Email address
• Password (encrypted)
• Therapy notes and personal reflections entered in the app

1.2 Device & Usage Data

We may also collect limited device information to ensure app security and functionality, including:

• Device type, operating system, and app version
• IP address
• Crash logs and error reports

1.3 Third-Party Integrations

If you choose to connect Breezi with Apple Health or Google Fit, we may access the following:

• Steps taken
• Hours slept
• General health trends

Note: Breezi does not store or share this data—it is read-only.

2. How We Use Your Information

Breezi uses collected data to:

• Provide personalised AI therapy insights
• Improve app functionality and user experience
• Maintain app security and troubleshoot issues
• Conduct research using anonymised data to enhance Breezi’s effectiveness

3. Data Sharing & Third Parties

3.1 No Data Selling

Breezi does not sell or share your personal data with advertisers or third parties.

3.2 Research & AI Improvement

We may share anonymised data for research purposes to improve Breezi’s AI model. No personally identifiable information is included.

3.3 Third-Party Analytics

Breezi uses Google Analytics and similar tools to understand app usage. You can opt out of analytics tracking via your device settings.

4. User Privacy Rights

4.1 Access, Download & Delete Your Data

Users can:

• Request a copy of their stored data
• Request data deletion (processed within 90 days)

To request any of the above, email us at support@talktobreezi.com.

4.2 Opting Out of Tracking

You can opt out of analytics tracking by:

• Adjusting app permissions in your device settings
• Using Google Analytics opt-out tools

5. Children’s Privacy

Breezi is designed for users aged 13 and older. We do not knowingly collect data from children under 13.

If a parent or guardian believes their child has used Breezi, they may request data deletion by emailing support@talktobreezi.com.

6. Data Security & Breach Notification

6.1 Security Measures

We use industry-standard encryption and security practices, including:

• End-to-end encryption for session data
• Regular security audits
• Access controls to limit internal data access

6.2 Data Breach Notifications

If Breezi experiences a security breach affecting your personal data, we will notify affected users via email within 72 hours, in accordance with GDPR requirements.

7. Legal Basis & Compliance

Breezi complies with GDPR (General Data Protection Regulation) and the UK Data Protection Act.

Users have the right to:

• Request access to their data
• Request deletion of their data
• Withdraw consent for data processing

8. Changes to This Privacy Policy

We may update this policy periodically. The “Last Updated” date reflects the latest changes.

We will notify users of significant updates via email.

9. Contact Information